Privacy Policy

Last Updated: 5-20-2026

Liberty Trailer Rentals (“Liberty Trailer Rentals,” “Company,” “we,” “us,” or “our”), located at 1021 Main St. Suite 113, Liberty TX 77575, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://libertytrailerrental.com (the “Site”), contact us, or use our services (the “Services”).

By using the Site or Services, you agree to this Privacy Policy.

1) Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect:

Identifiers & Contact Info: name, email address, phone number, mailing address

Rental/Service Details: trailer needs, dates, locations, messages you send us

Payment Information: if you pay for a rental, payments may be processed through a payment processor (we may receive limited payment-related details, but your full card details are typically handled by the processor)

B. Information Collected Automatically

When you use the Site, we may collect:

Device & Usage Data: IP address, browser type, device type, pages viewed, timestamps, referring/exit pages

Cookies & Similar Tech: used for basic functionality, analytics, and improving performance (see Section 8)

2) How We Use Your Information

We use your information to:

- Provide and manage trailer rental services and customer support

- Respond to inquiries, provide quotes, and coordinate reservations

- Send service-related updates (confirmations, scheduling, reminders)

- Improve the Site and Services, including analytics and troubleshooting

- Help protect against fraud, misuse, or security issues

- Comply with legal obligations and enforce our policies

We do not sell your personal information.

3) SMS/Text Messaging Privacy and Consent (TCPA)

If you provide your phone number and opt in to receive SMS/text messages from Liberty Trailer Rentals, we may send messages for the purposes below.

A. Types of Text Messages We May Send

Messages may include:

- Quote responses, availability, and scheduling details

- Reservation and pickup/return coordination

- Customer service and support communications

- Operational notices related to your request or rental

- Promotional offers or marketing texts only when you have explicitly opted in

Message frequency varies based on your interaction with us.

B. Opt-In Consent

By opting in, you consent to receive text messages from Liberty Trailer Rentals at the number you provide. Where our messaging platform uses automated technology, that fact will be clearly disclosed at the point of opt-in through a written checkbox acknowledgment or equivalent consent mechanism before any messages are sent.

Consent is not a condition of purchase or rental.

C. Opt-Out & Help Instructions

You can opt out at any time by replying:

STOP to cancel (you may receive one final confirmation message)

For help, reply:

HELP or contact us using Section 13 below.

D. Message & Data Rates

Message and data rates may apply depending on your carrier plan.

E. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

4) How We Share Information

We may share information only as necessary to operate our business, including:

- Service Providers: companies that help us run our business (website hosting, analytics, customer communication tools, payment processing, etc.) only as needed to provide services

- Legal/Compliance: if required by law, subpoena, court order, or to protect rights, safety, and security

- Business Transfers: if we merge, sell, or transfer assets, information may be transferred as part of that transaction

We may also share aggregated or de-identified information that cannot reasonably identify you.

5) Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as customer service, communications platforms, and technical service providers) is permitted.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6) Data Storage & Retention

Your information may be stored and processed in the United States. We retain personal information only as long as needed for:

- Providing services

- Maintaining business records

- Meeting legal and accounting requirements

- Resolving disputes and enforcing agreements

In general, we retain personal information for no longer than 3 years following your last interaction with us, unless a longer retention period is required or permitted by applicable law. When no longer needed, we securely delete or anonymize it where appropriate.

7) Your Privacy Rights & Choices

Depending on your location, you may have the right to:

- Request access to personal information we hold about you

- Request corrections

- Request deletion (subject to legal and operational requirements)

- Opt out of marketing communications

- Opt out of targeted advertising or profiling based on your personal information

To exercise these rights, contact [email protected]. We will respond to verified requests within 45 days as required by applicable law. In some cases we may request additional information to verify your identity before processing your request.

Marketing Emails: you can unsubscribe via the link in the email.

SMS: reply STOP to opt out.

8) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

- Keep the Site functioning properly

- Understand Site performance and improve user experience

You can control cookies through your browser settings. Disabling cookies may impact Site functionality.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. Access to your personal information is limited to personnel who need it to perform their job functions. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach involving your personal information, we will notify affected individuals and relevant authorities as required by applicable Texas law, including the Texas Business and Commerce Code.

10) Children's Privacy

Our Site and Services are not intended for anyone under 18 years of age. If we learn we collected information from a person under 18, we will delete it promptly.

11) Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

12) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. Your continued use of the Site after any update constitutes your acceptance of the revised Privacy Policy. For material changes affecting how we use your personal information or your SMS consent, we will make reasonable efforts to notify affected customers directly.

13) Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Liberty Trailer Rentals

Attn: Privacy Officer

1021 Main St. Suite 113, Liberty TX 77575

Email: [email protected]

Phone: 936-253-1995